FieldEdge vs Plenum:
The Operating System Update
FieldEdge was built for the desktop era. Plenum is built for modern businesses ready to grow to insane heights.
FieldEdge Strengths
- Deep QuickBooks integration (same parent company)
- Strong service agreement management
- Established support and training
- Good for large commercial operations
Plenum Strengths
- Native Mobile-First Architecture
- AI-Driven Route Clustering
- Automated Revenue Operations
- Visual Proposal Builder
- Unlimited Team Scalability
Detailed Comparison
FieldEdge digitizes old workflows. Plenum provides a modern operating system built for rapid growth.
Your techs live on their phones. Plenum gives them a supercomputer in their pocket, offline or online.
Legacy systems require extensive setup. Plenum's modern architecture gets you running in days.
FieldEdge limits your data. Plenum connects with everything via modern APIs.
FieldEdge relies on human effort. Plenum's AI clusters jobs to maximize revenue per mile.
From automatic rebate filing to dynamic pricing bundles, Plenum automates revenue generation.
Make decisions based on live data, not last month's reports.
Present beautiful, multi-option proposals that close higher tickets automatically.
Both handle memberships well, but Plenum automates the renewal and billing flows.
FieldEdge taxes your headcount growth. Plenum charges based on usage, enabling unlimited team scale.
Legacy System, Modern Demands
FieldEdge launched in 1994 as field service software for commercial HVAC contractors. Key facts:
- Built on pre-smartphone technology decisions
- Updates through acquisitions and patches, not redesign
- Digitizes paper workflows instead of rethinking them
- Mobile-last design creates friction for field techs
Core limitation: The app feels like a website wrapped in native code because that's exactly what it is.
1What FieldEdge Does Well
- Commercial service contract management for hundreds of properties
- Complex preventive maintenance scheduling with different rates
- Mature contract renewal workflows
- Parts inventory integration with major distributors
- Automated ordering and stock level tracking
2Where Plenum Modernizes the Stack
Plenum's modern advantages:
- Mobile-first with true offline capabilities (no sync errors)
- AI clustering during booking saves 30-40% drive time
- Rebate automation saves 2-3 hours per install
- AHRI integration for automatic equipment data
Impact: 30-40% less drive time without manual dispatcher work.
3The API Difference
- FieldEdge: Proprietary formats, limited API, manual CSV exports
- Plenum: REST APIs and webhooks for everything
- Connect marketing, accounting, dashboards without vendor involvement
- Real-time data access via standard protocols
4Migration Complexity
Migration process:
- 2-3 weeks for complex commercial operations
- Complete data extraction working with FieldEdge support
- Map proprietary schema to property-centric model
- Validate data integrity at each step
- Parallel team training during migration
5Pricing Models
- FieldEdge: $200-300/user/month + $3K-10K setup, annual contracts
- Plenum: $999/month (5 techs included), $199/tech beyond 5
- No setup fees, no annual commitments
Example: 20-user operation: FieldEdge $4K-6K/month, Plenum $3,984/month with more features.
6Best Fit Scenarios
Stay with FieldEdge if:
- Large commercial operation with hundreds of service contracts
- Deep distributor integrations for parts ordering required
- Custom workflows built over many years
Switch to Plenum if:
- You want modern mobile experience and intelligent routing
- Technician efficiency is priority over legacy features
- Growing contractors ready for rapid feature development
Migration from FieldEdge
We've helped shops migrate decades of FieldEdge data. Your history, contracts, and customer relationships come with you.
- Full data export and transformation
- 3-day implementation (not 8 weeks)
- Mobile training for field techs
Common Questions
We've used FieldEdge for 10 years. Is it worth switching?
If you're happy with status quo, maybe not. But if you're building a modern, high-growth business and feel limited by legacy software, Plenum is the operating system designed to scale with you.
What about our QuickBooks integration?
Plenum syncs with QuickBooks Desktop and Online. We handle the heavy lifting of operations while keeping your accounting clean.
How does migration work with 10 years of data?
We specialize in complex migrations. We'll bring over your customer history, equipment records, and service agreements so you don't miss a beat.
Is FieldEdge better for large commercial operations?
FieldEdge has legacy features for traditional commercial. Plenum is built for modern commercial and residential businesses that value speed, data, and customer experience.
What happens to our service agreements?
All maintenance contracts transfer. We'll help you automate the renewals to turn that liability into an asset.