HVAC field-service features

HVAC software built around the work your team does every day

Dispatch, estimates, invoicing, rebates, inventory, customer portal. All of it. One place.

One workflow from the first call through payment

Dispatchers see nearby jobs before offering a time slot. Technicians can open customer, equipment, estimate, and invoice details from the same job record.

Plenum connects scheduling, multi-option proposals, invoicing, and Rebate Gate so each handoff carries the information the next person needs.

The features below are organized by business function. Operations and logistics features help you schedule and dispatch efficiently. Finance features handle pricing, rebates, and accounting integration. Field efficiency features give technicians tools that actually work in basements and attics.

The practical result is less re-entry between office and field, clearer choices for customers, and a job record that stays useful after the work is complete.

Operations & Logistics

Dispatching isn't just about filling slots. It's about maximizing density and minimizing windshield time. Our clustering engine does the math for you.

Intelligent Routing

Our clustering algorithm groups nearby jobs and shows dispatchers the route impact before they offer a time slot.

Live Map View

Real-time technician tracking with geofence alerts and status updates.

Inventory Tracking

Know exactly what parts are on which truck before dispatching.

Product preview

Interactive workflow preview

Product preview

Interactive workflow preview

Finance & Rebates

Rebate Gate™ keeps incentive checks in the estimating workflow, with technical eligibility rules available as supporting detail.

Rebate Gate™

Verify customer income eligibility for federal and utility rebates instantly.

Instant Invoicing

Convert estimates to invoices with one click. Collect payment on-site.

Automated Filing

We generate and submit the rebate paperwork for you.

Field Efficiency

Give your technicians a tool they'll actually use. Built offline-first for basements, attics, and rural areas.

Offline-First Architecture

Full app functionality without cell service. Syncs automatically when connection returns.

Visual Pricebook

Beautiful, photo-rich presentation mode for high-ticket system sales.

AHRI Match

Never mismatch a coil and condenser again. Built-in AHRI directory integration.

Financial Breakdown
Total Savings
ELIGIBLE
System Cost$14,200.00
Instant Utility Rebate
-$1,200.00
We claim this for you
Federal Tax Credit (25C)
-$2,000.00
Claim on tax return
Net Investment$11,000
*After all incentives applied
Proposal for
John & Sarah Smith
Platinum

Trane XV20i System

$18,450
or $185/mo
25 SEER2 Efficiency
Variable Speed Compressor
RECOMMENDED
Gold

Trane XV18 System

$14,200
or $145/mo
18 SEER2 Efficiency
Best Value
10-Year Warranty
$2,000 Tax Credit Eligible
Silver

Trane XR14 System

$11,500
or $115/mo
14.3 SEER2
Single Stage
Decline
Approve Selected

The full rundown.

Every capability, documented.

Product preview

Interactive workflow preview

Product preview

Interactive workflow preview

Multi-option proposals help customers choose the right solution, dramatically increasing close rates

Track which marketing channels drive real revenue with complete attribution from first touch to close

Monitor and improve your online reputation with intelligent review analysis and automated workflows

Never miss important details from customer calls with automatic transcription and searchable records

Option comparison
Complete attribution
Review analysis

Feature Questions

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