What ServiceTitan Gets Wrong About 10-Tech Shops
ServiceTitan costs $3,000-5,000/month for 10 techs. You use 20% of features. Implementation takes 3 months. There are better options.
Practical guides for running a better HVAC business. Route optimization, pricing strategies, and software comparisons.
ServiceTitan costs $3,000-5,000/month for 10 techs. You use 20% of features. Implementation takes 3 months. There are better options.
Housecall Pro works great when starting out. Around 8-10 techs, the math stops working. Where simple tools break and what to do about it.
Industry baseline: 20-25% close rate on single-price HVAC quotes. Multi-option estimates change the psychology from rejection to choice, with 57% picking the middle tier.
Windshield time steals 25-35% of every workday. At $75/hour fully loaded cost, that is $13,000-$62,000 per tech annually. Route optimization cuts this 25-30%.
40% of HVAC calls happen after business hours. 85% of missed callers never try again. The real cost of after-hours revenue loss.
92% of customers abandon sites rather than reset passwords. Your HVAC customer portal could be costing you $15,000 per year in support time and lost engagement.
Neighbors are 5.2x more likely to hire you. 30% less drive time. 2-3 more jobs per tech daily. Territory focus is the invisible advantage high-margin shops use.
Most dispatchers guess which time slots work best. Top shops score slots before booking. Routes optimize themselves. 2-3 more jobs per tech daily.
Parts costs change 4-6 times per year. Most HVAC shops update pricing quarterly. That 3-month gap eats 2-3% margin on every job.
ServiceTitan takes 6-12 weeks to implement. Jobber takes hours. The 30-45 day gap reveals architectural debt, not feature completeness.
Multi-option estimates increase average ticket by 15-25%. Templates and examples for your HVAC business.
Both platforms target different markets. Here is which one actually fits a 3-10 technician HVAC shop, with specific pros and cons.
Traditional customer portals have 60%+ abandonment rates. Magic links eliminate friction.
Not all dispatch software is equal. Features that actually impact your bottom line vs nice-to-haves.
Salesforce and HubSpot are great. Just not for HVAC. Industry-specific CRM features matter for service businesses.
Switching software feels risky. Here is a step-by-step guide to migrating your HVAC business without losing customer data or going offline.
Practical scheduling tips from shops that complete 20% more jobs without adding headcount.
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