Industry
What ServiceTitan Gets Wrong About 10-Tech Shops
ServiceTitan costs $3,000-5,000/month for 10 techs. You use 20% of features. Implementation takes 3 months. There are better options.
Dec 235 min read read
HVAC Business Insights
Practical guides for running a better HVAC business. Route optimization, pricing strategies, and software comparisons.
Industry
Housecall Pro vs. The Math: Why Simple Tools Hit a Ceiling
Housecall Pro works great when starting out. Around 8-10 techs, the math stops working. Where simple tools break and what to do about it.
Dec 228 min read read
Industry
Single-Price Quotes Are Killing Your Close Rate
Industry baseline: 20-25% close rate on single-price HVAC quotes. Multi-option estimates change the psychology from rejection to choice, with 57% picking the middle tier.
Dec 215 min read read
Industry
Why Your Techs Lose 2 Hours Daily to Bad Routing
Windshield time steals 25-35% of every workday. At $75/hour fully loaded cost, that is $13,000-$62,000 per tech annually. Route optimization cuts this 25-30%.
Dec 207 min read read
Industry
The $50K/Month You're Losing After 5 PM
40% of HVAC calls happen after business hours. 85% of missed callers never try again. The real cost of after-hours revenue loss.
Dec 198 min read read
Industry
The Hidden Cost of Password Portals
92% of customers abandon sites rather than reset passwords. Your HVAC customer portal could be costing you $15,000 per year in support time and lost engagement.
Dec 187 min read read
Industry
Why the Best HVAC Shops Run Neighborhoods, Not Cities
Neighbors are 5.2x more likely to hire you. 30% less drive time. 2-3 more jobs per tech daily. Territory focus is the invisible advantage high-margin shops use.
Dec 177 min read read
Industry
Smart Scheduling: How Top Shops Book 2-3 Extra Jobs Daily
Most dispatchers guess which time slots work best. Top shops score slots before booking. Routes optimize themselves. 2-3 more jobs per tech daily.
Dec 166 min read read
Industry
Your Pricebook Is Costing You $12,000/Year in Margin Leakage
Parts costs change 4-6 times per year. Most HVAC shops update pricing quarterly. That 3-month gap eats 2-3% margin on every job.
Dec 158 min read read
Industry
The 3-Day Software Switch: Why Long Implementations Are a Red Flag
ServiceTitan takes 6-12 weeks to implement. Jobber takes hours. The 30-45 day gap reveals architectural debt, not feature completeness.
Dec 147 min read read
Industry
Good Better Best Pricing for HVAC: Templates and Examples
Multi-option estimates increase average ticket by 15-25%. Templates and examples for your HVAC business.
Jan 104 min read read
Industry
ServiceTitan vs Housecall Pro for Small HVAC Shops: Honest Comparison
Both platforms target different markets. Here is which one actually fits a 3-10 technician HVAC shop, with specific pros and cons.
Jan 54 min read read
Product
HVAC Customer Portals: Why Magic Links Beat Passwords
Traditional customer portals have 60%+ abandonment rates. Magic links eliminate friction.
Dec 284 min read read
Industry
HVAC Dispatch Software: What Actually Matters in 2025
Not all dispatch software is equal. Features that actually impact your bottom line vs nice-to-haves.
Dec 203 min read read
Industry
HVAC CRM vs General CRM: Why Industry-Specific Matters
Salesforce and HubSpot are great. Just not for HVAC. Industry-specific CRM features matter for service businesses.
Dec 153 min read read
Industry
How to Switch HVAC Software Without Losing Data
Switching software feels risky. Here is a step-by-step guide to migrating your HVAC business without losing customer data or going offline.
Dec 103 min read read
Industry
7 HVAC Technician Scheduling Tips That Actually Work
Practical scheduling tips from shops that complete 20% more jobs without adding headcount.
Dec 53 min read read
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