Run Your Electrical Business
From One System

Electrical contractors run two businesses in one:

• Service calls need fast dispatch and flat rate pricing
• Project work needs labor tracking, material ordering, and change order management
• Most software handles one type well but fails at the other
• Shops end up running QuickBooks, spreadsheets, and basic dispatch apps separately

1Service and Project Scheduling in One System

Service calls fill the gaps between project work. A residential panel upgrade takes three days. Book service calls around that project to keep techs productive.

Impact: Integrated scheduling shows project blocks and service slots on one calendar. For shops running 60% project work and 40% service, this fills 10-15 otherwise empty hours weekly per tech.

2Route Clustering for Service Calls

Service work follows the same efficiency principles as HVAC and plumbing. Geographic clustering groups service calls within neighborhoods to minimize drive time between jobs.

Impact: A 10-tech shop running 25-30 service calls weekly cuts 6-10 hours of drive time with route optimization. At $90/billable hour, that recovers $28K-$45K annually in productive capacity.

3Flat Rate Pricing for Residential Service

Residential customers balk at open-ended time and materials pricing for service work. A ceiling fan installation quoted at $150 to $300 depending on how long it takes creates hesitation.

Impact: Flat rate pricebooks maintain 40-50% gross margins vs 30-40% on hourly billing. For shops doing $600K in residential service annually, that adds $60K-$120K in gross profit.

4Multi-Option Estimates Close More Jobs

Good, Better, Best pricing works for electrical jobs just like HVAC. Panel upgrades, rewiring projects, and generator installs have multiple price tiers. The customer who rejects a $12K whole-home rewire often accepts the $7K partial rewire covering critical circuits.

Impact: Multi-option estimates close at 55-65% vs 40-50% for single-price quotes. For shops writing $1.2M in residential proposals annually, that converts an extra $150K-$250K in sold work.

5Job Costing Tracks Project Profitability

Project work lives or dies on accurate job costing. Bid a commercial tenant improvement at $45K based on 200 labor hours and $12K in materials. Actual costs hit $52K because change orders were not tracked and material waste ran high.

Impact: Real-time job costing tracks labor hours, material purchases, and change orders against the original estimate. For shops running 20-30 projects annually, this prevents 3-5 money-losing jobs from slipping through.

6Mobile Apps Work Without Signal

Electricians work in commercial buildings, parking garages, and basement mechanical rooms where cell signal fails. Cloud-only apps cannot pull up panel schedules or circuit diagrams when connectivity drops.

Impact: Offline-capable apps sync job details before arrival, store changes locally, and upload when signal returns. For shops running 120 service calls monthly, this eliminates 12-18 hours of office follow-up transcribing handwritten notes.

7Service Agreement Revenue for Commercial Work

Commercial clients need recurring electrical maintenance. Quarterly inspections, annual testing, and emergency service agreements create predictable revenue streams.

Impact: Track service agreements by property with automatic renewal reminders. For shops managing 50 commercial properties with $1,500-$3,000 annual agreements each, this generates $75K-$150K in recurring maintenance revenue.

8Material Tracking Prevents Job Losses

Project profitability depends on material tracking. Order $8K in electrical supplies for a job. Half gets installed, a quarter sits in the warehouse, and the rest disappears into truck inventory without documentation.

Impact: Material tracking assigns purchases to specific jobs and flags unused inventory. For shops doing $2M in project work annually, better material tracking recovers $40K-$80K in lost margin.