Manage Your Mobile Workforce
From One Platform
FSM software helps service businesses manage mobile workforces. Scheduling, dispatching, work orders, invoicing, and more in one platform.
Industries Using FSM Software
Core FSM Features
Essential capabilities every field service business needs.
Scheduling & Dispatching
Drag-and-drop scheduling with real-time technician locations. Assign jobs based on skills, availability, and location.
Route Optimization
AI clusters jobs geographically to minimize drive time. More jobs, less fuel, higher technician efficiency.
Work Order Management
Create, assign, and track work orders from request to completion. Full job history and documentation.
Invoicing & Payments
Generate invoices from completed work orders. Accept payments on-site or via customer portal.
Mobile Apps
Give technicians everything they need in the field. Schedules, customer info, signatures, payments.
Customer Management
Track customers, properties, equipment, and service history. Full CRM for service businesses.
Top FSM Software Options
Different tools for different industries and business sizes.
Plenum
HVAC/Mechanical Specialist
Best for: Growth-focused HVAC/plumbing shops
- 5 techs included
- AHRI equipment integration
- Route clustering
- Rebate automation
ServiceTitan
Enterprise FSM
Best for: Large operations (50+ techs)
- Enterprise features
- Marketing suite
- Advanced reporting
- Call tracking
Housecall Pro
Mid-Market FSM
Best for: Small shops (1-10 techs)
- Easy to use
- Good mobile app
- Communication tools
- Basic features
Jobber
General FSM
Best for: Multi-trade businesses
- Simple interface
- Quote tools
- Client hub
- Affordable
Choosing FSM Software
Key factors to consider when evaluating field service management solutions.
Industry-Specific vs General
Industry-specific software has features tailored to your trade. General FSM works across industries but lacks specialized capabilities.
Pricing Model
Per-user pricing scales with team size. Flat-rate pricing stays constant as you grow. Calculate total cost at your target team size.
Mobile Experience
Technicians spend 90% of their time in the field. Mobile app quality directly impacts adoption and efficiency.
Total Cost of Ownership
Include implementation, training, and add-on costs. Some platforms have hidden fees for features you need.