Synchroteam vs Plenum:
Global FSM vs HVAC Specialist.
Synchroteam serves 15+ industries across 92 countries. Plenum is purpose-built for HVAC and mechanical contractors who need equipment intelligence and rebate automation.
Choose Synchroteam if...
You operate internationally, need 23 language support, or run a multi-industry field service business.
Choose Plenum if...
You're a US HVAC contractor who needs equipment intelligence, rebate automation, and property-centric service tracking.
Pricing Model
Synchroteam is quote-based. Plenum is $999/month for core platform with 5 techs. See plenum.pro/pricing for details.
Feature by Feature
Synchroteam serves everything from pest control to telecoms. Plenum is purpose-built for HVAC, plumbing, and mechanical contractors.
Plenum pulls equipment data from AHRI, tracks warranty status, and identifies rebate eligibility automatically.
Plenum clusters jobs geographically to maximize revenue per mile and reduce windshield time 30-40%.
Present Good/Better/Best options visually. Customers choose the package that fits their budget.
Equipment and service history stay with the property through ownership changes.
Synchroteam has broad Zapier ecosystem. Plenum has deep native integrations with HVAC-specific sources.
Synchroteam excels for international operations. Plenum is optimized for US HVAC market.
Plenum works in basements and rural areas. Syncs automatically when signal returns.
Plenum pricing is public. Core platform $999/month with 5 techs included. See plenum.pro/pricing.
Global FSM vs US HVAC Specialist
Synchroteam operates in 92 countries across 23 languages, serving field service operations from telecoms to pest control to HVAC. This global, multi-industry approach creates a platform optimized for breadth, not depth.
Core advantage: International reach with multilingual teams, multi-currency billing, region-specific compliance. For US-based HVAC contractors, these capabilities add complexity without benefit.
1What Synchroteam Does Well
Synchroteam excels at Zapier integration breadth:
- 2,000+ apps through pre-built templates
- Automated workflows with niche tools
- Mature multi-language support across borders
- Teams share data across language boundaries
2Where Plenum Adds US HVAC Depth
Built specifically for US HVAC, plumbing, and electrical contractors:
- AHRI integration for automated specification lookup
- Rebate eligibility checking (saves 2-3 hours per install)
- Clustering engine during booking (30-40% less drive time)
- Property-centric data model (history follows physical asset)
Impact: Integration depth matters more than breadth for mechanical contractors. Synchroteam provides basic route planning; Plenum runs intelligent optimization behind the scenes.
3Integration Philosophy
Synchroteam achieves breadth through Zapier middleware. Plenum uses native integrations:
- Direct connections to rebate.blue and AHRI databases
- No intermediary layer adding latency
- Faster, more reliable data flows for critical HVAC workflows
4Migration Timeline
3-5 days for most US operations:
- CSV export of customers, jobs, equipment, appointments
- Technical import mapping contact model to property-centric structure
- Data enrichment with AHRI data, warranty dates, rebate eligibility
5Pricing Models
Synchroteam: Quote-based, varies by region ($50-150/user/month reported).
Plenum: $999/month core platform (5 techs), $199/tech/month beyond 5 with Rebate Gate. No regional variations, no negotiations. See plenum.pro/pricing.
6Best Fit Analysis
Stay with Synchroteam if:
- Operating across multiple countries and languages
- Need FSM for non-HVAC industries
- Built extensive Zapier workflows expensive to replicate
Switch to Plenum if:
- US-based HVAC, plumbing, or electrical contractor
- Need vertical depth more than global breadth
- Optimize for US mechanical contracting workflows and regulations
Calculate your ROI
Switching from a generalist FSM to an HVAC specialist unlocks value that broad platforms miss.
- 30-40% less drive time with route clustering
- 15-25% higher tickets with multi-option estimates
- $2,000+ avg rebate capture per install
- Equipment history that follows the property
Common Questions
When should I stay with Synchroteam?
If you operate internationally across multiple countries and languages, or run a multi-industry field service operation, Synchroteam's global reach makes sense.
When should I switch to Plenum?
When you need HVAC-specific capabilities: equipment tracking, AHRI data, rebate automation, property intelligence. When you want transparent pricing without sales calls.
How long does migration take?
Most Synchroteam to Plenum migrations complete in 1-2 days. We transfer customers, job history, and active quotes.
What about Synchroteam Zapier integrations?
Plenum has native integrations with core tools (QuickBooks, Stripe, Twilio) plus HVAC-specific sources. Most essential integrations are covered natively.
Is Plenum harder to learn?
Plenum has more HVAC-specific features but a simpler interface. Most teams are productive within a day.